Frequently Asked Questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was not as described.
• The item you received that was assured to be genuine was fake.

What is your shipping time

Our free shipping time is 1-4 business days including processing time.

Do you ship worldwide?

No. Our current market is the United States only. We are shipping within the United States only and it takes 1-4 business days for our customers to get the product.

How fast is your order processing time?

Order processing time depend on the time the order is complete by the customer during checkout. The early purchase the fast order processing and delivery within 4 business days. This also is shown as the order reminder at checkout.